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Automations that survive the team that built them

Most automations break when the person who wrote them leaves. A short field guide to designing for handover from day one.

Every operations team has a graveyard of Zaps, Make scenarios, and shell scripts that someone built in a hurry and no one wants to touch. The automation works until it does not, and then nobody knows why.

Three habits that change the half-life

Diagram 1 — conceptual view of Automations That Survive
FIG. 1Three habits that change the half-life — a one-glance view of the structure described in this section.

Name the contract, not the steps

Write down what the automation guarantees, separate from how it does it. The steps will change. The contract should not.

Make failure loud, not silent

Cheap automations fail quietly. Durable automations notify a channel, leave a trace, and stop the next run by default when something is unclear.

Write the handover note before you finish

If you cannot describe the system in three paragraphs, it is not finished. The note is part of the deliverable, not a nice-to-have.

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